Member FAQs
If you do not see your question answered here, please contact us at membership@buffaloakg.org or +1 716 270 8247.
All memberships are non-refundable and non-transferable, and approved discounts may only be applied at the time of purchase. Categories, benefits, and prices are subject to change.
Join us now for a year of unlimited free admission, exclusive invitations to exhibition previews and members-only events, and discounts on dining, retail, classes, and more.
How do I become a member?
You can purchase or renew a membership on your next visit at the Visitor Services desks or the Shop, online, or by phone at +1 716 270 8247.
Do you offer membership discounts?
Yes, we offer discounted pricing options for seniors (ages 62 and older) at the Individual, Dual, and Dual Plus membership levels and for students (full-time or part-time) at the Individual membership level. Select your preferred level and discounted pricing option when you join or renew.
Please visit the member benefits page for a complete list of benefits by level. Contact +1 716 270 8247 or membership@buffaloakg.org with any questions.
Do members receive free admission to museum events?
Buffalo AKG members receive free or discounted admission to events and programs. All members-only events are free for members. Members receive discounted admission to classes, workshops, talks, musical performances, and many special events.
Does my membership allow me to bring guests to the museum?
One-time use admission guest passes are a benefit that all AKG members receive. Quantities of passes vary and increase by membership level.
Guest passes are valid for admission during regular operating hours only. They are not transferrable, and guests must be accompanied at the time of visit to redeem. Multiple passes may be redeemed on one visit.
Your guest pass(es) are automatically loaded onto the primary member’s account. They are deducted as they are redeemed and will reset upon your next membership renewal.
Provide the primary member’s name when checking in for your visit and request to use your available guest pass(es).
Does my membership get me into other museums?
All AKG members receive free/reciprocal admission to more than 30 museums across New York State through the Empire State Museums Reciprocal Program (ESMRP).
Buffalo AKG members at the Associate level and above receive free/reciprocal admission to more than 1,200 museums throughout North America through the Empire State Museums Reciprocal Program, Modern and Contemporary Reciprocal Membership Program, North American Reciprocal Museum (NARM) Association, Museum Alliance Reciprocal Program, and Reciprocal Organization of Associated Museums (ROAM).
Some exceptions may apply. Please contact individual museums directly for information on specific benefits and restrictions. Reciprocal privileges do not include mailings from any participating museums except for the museum with which the member is affiliated.
What level is my membership?
Your membership level is located on the front of your membership card.
Where can I find my membership ID number?
Your membership ID number is located on the front of your membership card.
Who is included on my membership?
Memberships at the Dual level and above include benefits for two named adults (18+) and any children in the household (17 and under). Members at the Dual Plus level and above may choose to add an additional third adult member to the membership for an additional $25.
How can I update my mailing address or contact information?
To update your contact information, please contact us at membership@buffaloakg.org or +1 716 270 8247.
I’ve lost my membership card(s). Can I request replacements?
Yes, you may request replacement cards. Please contact us at membership@buffaloakg.org or +1 716 270 8247.
Is my membership tax-deductible?
Your gift of membership may be tax-deductible. We encourage you to clarify the implications of your charitable giving with a professional advisor.
Do members have to make advance reservations?
Members have access to walk-in entry during regular operating hours and must check in at the Visitor Services desks on arrival. However, to ensure you’re able to visit at your preferred date and time, we strongly encourage you to reserve tickets in advance.
Members can reserve admission tickets online up to four weeks before their visit and two weeks before being released to the public. To access this benefit, register or sign in to your account when reserving your tickets online.
How can I renew my membership?
You can renew your membership online, by phone at +1 716 270 8247, or onsite at the Visitor Services desks or the Shop.
When renewing online, please use the “Register” or “Sign in” links in the upper right corner to create or sign in to your online account. This will ensure that we connect your renewal to your current Buffalo AKG member account, and any eligible promotions or discounts will be automatically applied to your transaction.
Click here for video instructions to create and sign into your online account.
Do you offer an automatic renewal option for memberships purchased?
Simplify your yearly membership renewal by selecting automatic renewal when you purchase or renew your membership online or by phone at + 1 716 270 8247.
You may opt-out at any time by contacting the membership office at +1 716 270 8247 or membership@buffaloakg.org.
Notification of upcoming payments will be emailed to you prior to your credit card being charged.
Do you offer payment plans for memberships purchased?
Yes, payment plan options are available for levels beginning at Dual Plus and above, as well as Donor Circles members, when renewing by phone at +1 716 270 8247.
I have already renewed my membership; why am I still receiving renewal notices?
Your payment and renewal notice may have crossed paths in the mail. To confirm that we have received your membership payment, please contact us at membership@buffaloakg.org or +1 716 270 8247. Please disregard any notices you receive after your payment has been submitted.
Can I purchase a membership as a gift?
Absolutely! Check the “This membership is a gift” box on our membership form and fill in the information for your gift recipient. If the person receiving the membership is already a member, your gift will add a year to their existing membership. For more information, please contact us at membership@buffaloakg.org or +1 716 270 8247.